Grow your workforce.
Not your payroll.
Your business creates more work than you can hire for. We connect to your phones, emails and systems to show you exactly what your team cannot keep up with. Then we deploy AI workers to take it on.
You don't build it, hire for it or manage it. We do.
Your AI team: Ava, Lexi, Dex, Kia, Kora
Implement AI Ltd. operates an Information Security Management System certified to ISO/IEC 27001:2022 by Prescient Security (Certificate no. 123456). Implement AI Ltd. has published a 2026–27 NHS Data Security and Protection Toolkit self-assessment with Standards Met status. Implement AI designs, builds and operates its AI services in line with the EU AI Act (Regulation (EU) 2024/1689).
Trusted across every sector.
Specialists in Voice AI.
AI workers on the phones across regulated sectors, live today in pharmacies, clinics and energy companies. Every call answered and every call reviewed.
- 1,800calls handled in a day at peakProperty education
- 100%pick-up across 8 triage categories, callback in under 60sLettings, 24/7
- 68,404calls reviewed, about 17 FTE-years of QA absorbedUK insurance broking
- 1.8%vs 7.2%AI error rate against the human teamUK claims specialist
From the first ring to the morning report.
One booking call at a dental practice, and what four workers do with it.
1:05- AI worker
Good morning, thanks for calling. I'm the practice's AI receptionist. How can I help?
- Caller
Hi, I'd like to book a check-up, please.
- AI worker
Of course. I have Thursday at 10:30 or Friday at 2:15. Which suits you?
- Caller
Thursday at 10:30, please.
- AI worker
Can I take your name and date of birth?
- Caller
Sarah Collins, 14 March 1988.
- AI worker
Thanks, Sarah. Would you like the hygienist straight after, at 11:00?
- Caller
Yes, please.
- AI worker
You're booked with Dr Patel on Thursday at 10:30, then the hygienist at 11:00. I'll text a confirmation now.
Steps
- 1Pick up the call
- 2Greet the caller
- 3Offer a choice of days and times
- 4Confirm name and date of birth
- 5Offer a hygienist appointment
- 6Read the booking back to the caller
Captured
Each call ends with the details written to the record, ready for the next worker.
Steps
- 1Read the call summary from reception
- 2Open Thursday in the diary
- 3Find the patient record
- 4Fill in the appointment
- 5Save and send the confirmation
- 6Log the run for the morning report
Run log
Works through the system's own screens, the way a member of staff would, so it runs on systems with no open API. Every step is recorded for the audit trail.
Dental appointment, 09:14
Scored against the practice's own booking checklist.
- Offered a choice of days and times
0:07 - Confirmed identity with name and date of birth
0:30 - Recorded the reason for the visit
0:41 - Offered a hygienist appointment
0:52 - Read the booking back to the caller
1:05 - Sent a confirmation and a reminder
1:05
| Time | Call | Score | Flag |
|---|---|---|---|
| 09:14 | New booking - Sarah Collins | 6/6 | - |
| 09:32 | Reschedule | 5/6 | - |
| 10:05 | New booking | 4/6 | Flag Hygienist not offered to a new patient |
| 10:41 | Price question | 6/6 | - |
| 11:20 | Cancellation | 3/6 | Flag No new date offered before ending the call |
| 11:58 | Complaint | 5/6 | Flag Follow-up wait raised, passed to practice manager |
Missed bookings, unoffered treatments and complaints are flagged the same day, with the moment in the call they happened.
Good morning, Priya. Here's yesterday at the practice.
Reception: 64 calls, 11 out of hours, 0 missed.
Diary admin: 23 appointments entered, 23 confirmations sent.
Call review: every call scored, average 5.1 of 6.
Ask Command
Command reads across calls, diary and email, answers in plain English and turns the answer into work for a worker.
Regulated voice
Live in regulated sectors today, with every call on the record.
- ISO/IEC 27001:2022Certified information security management
- Cyber Essentials and NHS DSPTCyber Essentials certified, DSPT Standards Met 2026-27
- UK hostedCall data stays in the UK
- Never used to train modelsClient data trains nothing
- Every call reviewed and scoredNot a sample, reported every morning
Implement AI Ltd. operates an Information Security Management System certified to ISO/IEC 27001:2022 by Prescient Security (Certificate no. 123456). Implement AI Ltd. has completed the NHS Data Security and Protection Toolkit 2026-27 self-assessment with the status Standards Met (published 1 October 2026).
Pharmacies
- Answers prescription, stock and opening-hours calls
- Books consultations and vaccinations
- Takes messages out of hours
Clinics
- Books, moves and cancels appointments by your rules
- Takes booking requests out of hours, with safety-netting
- Confirms and prepares patients before they arrive
Dental practices
- Books check-ups and offers hygienist add-ons
- Chases recalls and lapsed patients
- Scores every call against your checklist
Care homes
- Answers family and enquiry calls day and night
- Books tours and logs maintenance requests
- Passes urgent calls to the right person
Energy companies
- Reaches priority services register customers
- Handles payment and account conversations
- Every call recorded and reviewed
Insurance broking
- Reviews every call for quality and compliance
- Chases renewals and missing documents
- Flags vulnerable customers the same day
Claims handling
- Takes first notice of loss
- Pulls the details out of every call
- Updates the claims system
Lettings and property
- Answers every enquiry, day and night
- Triages tenants, landlords and applicants
- Calls new leads back in under a minute
Property education
- Handles event and course enquiries at peak volume
- Books calls with the sales team
- Follows up every no-show
Recruitment
- Calls candidates to check availability
- Fills shifts from the database
- Updates the ATS after every call
Cleaning services
- Brings past customers back with a new booking
- Answers out-of-hours calls
- Books jobs into the schedule
Internet providers
- Handles connection and billing calls for guests
- Logs faults and routes them to engineers
- Measures the cost of every call type
Franchises
- Turns old leads back into enquiries
- Gives every franchisee the same reception standard
- Reports by territory every morning
Sell more, spend less, as you grow.
Today the same people handle service and chase revenue, so growth adds cost and sales work comes last. AI workers take on both, so the gap between what you make and what it costs to run keeps widening.
Illustrative shape, not client data. Your own figures come from the diagnostic call.
What your AI team can take on.
Your AI team works across both sides of the business: the revenue you are leaving behind and the work that is costing you most. Add more as you grow.
revenue detected across 5 sites in 2 months
Multi-site dental grouppick-up across 8 triage categories, under 60s callback 24/7
Lettings agencycalls reviewed, ~17 FTE-years of QA absorbed
UK insurance brokingAI error rate, against 7.2% for people
UK claims specialistA team of workers on your systems.
AI workers across your phones, computers, emails and existing systems. Connects to 900+ apps.
Examples from your workforce · Every worker is set up for your business
Calls every lead and missed call
Every lead called, every cold customer reactivated, every missed call answered. Voice, email, SMS and WhatsApp.
Live chat, SMS, WhatsApp and voice
After-hours support, FAQ, triage and booking across voice, email, SMS and WhatsApp.
Reads every call and email, in depth
Every call, email and ticket scored, not a sample.
Works your desktop software like a person
Operates browsers and applications, including legacy systems and 900+ apps, the way a person does.
Gets the admin done
Coordinates workflows and completes tasks across CRMs, scheduling and documents.
CommandTalk to your businessCommand identifies the work. Workforce performs it.
Ask questions in plain English, get insights and the daily report.
Credit controllerAppointment bookerReactivation callerRenewals callerScreening callerClaims handlerEmail analystResearcherSchedulerBack-office processorSurvey callerComplaints handler
UK hosted
Cyber Essentials certified
EU AI Act compliant
Role-based access
Your data never trains models
From new ventures to whole groups.
Whether you are launching AI-first, growing faster than you can hire, or re-engineering a business you already run, we build the AI team around the work you already have.
New businesses launching AI-first
Launch with AI workers on the phones, inbox and admin from day one. Hire people for the work only people should do.
Fast-growing businesses
Demand is outrunning hiring. Take on the volume now, before the next recruitment round.
Established businesses going AI-first
Re-engineer one department at a time around AI workers, with your people on the work that needs them.
Franchise networks
One standard across every site. Every enquiry answered and every lead followed up, whoever the franchisee is.
Roll-ups and PE-backed groups
Build the AI workforce once, then roll it into every business you acquire.
Multi-site operators
Clinics, branches and centres run from one workforce, with one view across every site.
Or start from your sector.
Enquiries come in across the whole network, and follow-up depends on each franchisee.
This is your workforce.
Every enquiry answered. Every lead followed up. Every site on the same standard.
Claims calls queue, renewals slip, and QA samples a handful of calls.
This is your workforce.
Every claim logged. Every call reviewed. Every renewal chased.
Good candidates go cold in the database while consultants chase the next role.
This is your workforce.
Every candidate called back. Every screen booked. Every placement followed up.
Every missed call is a patient booking somewhere else.
This is your workforce.
Every call answered. Every recall made. Every gap filled.
Enquiries spike around every course launch, and the sales team cannot call everyone back.
This is your workforce.
Every enquiry called back. Every place booked. Every learner reminded.
A whole AI team for the cost of one hire.
Priced as labour, against the person you would otherwise hire. As a guideline, a whole AI team costs about the same as one junior hire, and you can start smaller. Your exact price depends on the work, and comes out of the diagnostic call.
From first call to a running AI team.
We connect to your phones, emails, meetings and existing systems and show you where the team can't keep up. Specific. Named. Costed.
Our engineers build the AI workers and configure them on your stack. The same team across design, deployment and ongoing management.
Every worker is tuned to your accounts, your scripts and your SLA. A single agent is live in around 4 weeks.
The workers run on a clock. Every morning Command sends a report of what they did yesterday.
Let's build your AI team.
On a diagnostic call we map where your business is stretched and show you the AI team that would take it on. Then we build it, run it and keep improving it as you grow.
Book an AI Discovery Call
Everything you need to know before getting started.
How big does my AI team need to be?
It is sized to the work. Some clients start with a team across calls and follow-up, others go department by department. We size it with you on the diagnostic call.
How long does setup take?
Command is surfacing insights within 48 hours. A single workforce agent takes around 4 weeks to build, test and put live, because we train it on your data and your voice.
What if it gets things wrong?
Every worker is measured. On claims work the AI error rate is 1.8%, against 7.2% for people (UK claims specialist). You also get a daily report of everything it did.
What systems does it integrate with?
900+ integrations, including Outlook, Gmail, Teams, Slack, Salesforce, HubSpot, Pipedrive and Google Workspace.
Is my data secure?
Yes. Cyber Essentials certified and UK hosted, with role-based access control. Your data stays yours and is never used to train models.
What does it cost?
It is priced as labour. As a guideline, a whole AI team costs about the same as one junior hire, and you can start smaller. Your exact price comes out of the diagnostic call.
