Delight customers with AI-powered support in our Customer Service course.

• Automate support with next generation AI-driven chatbots
• Analyse interactions with sentiment AI
• Enable predictive customer service
• Implement conversational chatbots to automate routine customer queries
• Analyse customer interactions using sentiment analysis and NLP
• Utilise predictive analytics to deliver proactive and personalized support
• Uncover new business opportunities and reduce churn

What you'll learn:
Customer support is often the frontline of your business, and this course will teach you how to make it better with AI. You'll learn about chatbots, sentiment analysis, and predictive customer service. After completing the course, you'll be able to provide more personalised and efficient customer service, enhancing customer satisfaction and loyalty.

For groups of upto 10 people

Terms and conditions of service